Question
What should I do first if a problem arises?
Answer
Use the diagnosis functions:
sm12 Extras ® Diagnosis and then
sm12 Extras ® Diagnosis in update
If a problem is reported, back up the trace files dev_w*, dev_disp, dev_eq* and check the Syslog.
Question
The following message is displayed in the diagnosis details in SM12:
Lock management operation mode
Internal lock management in same process
What does this message mean and what are the other options?
Answer
"Internal lock management in same work process" in the diagnosis function means that you are logged onto the enqueue server and your work process can access the lock table straight away. You do not have to delegate enqueue requests to an enqueue process on a remote enqueue server. If you are logged onto an application server that is not an enqueue server, the diagnosis function will provide you with the name of the enqueue server.
Each SAP System has exactly one application server that functions as an enqueue server. This enqueue server maintains the lock table, which is located in a shared memory segment. All of the work processes on the enqueue server can access the lock table. All work processes on other application servers delegate their enqueue requests to a special enqueue work process on the enqueue server.
This procedure is configured automatically. The parameter line "rdisp/enqname =<application server name>" in the default profile DEFAULT.PFL indicates which application server is currently acting as the enqueue server. When an application server detects that its name matches the name of the enqueue server, it creates the lock table and all of its work processes process enqueue requests inline. If an application server detects that its name does not match the name of the enqueue server, it sends all enqueue requests to the enqueue server.
Work processes of the type "enqueue" guarantee that incoming requests are processed immediately. One enqueue process is usually sufficient. In very large SAP Systems with many application servers, a second process can be beneficial. However, it is not expedient to define more than two enqueue processes. If the transaction SM50 -> [CPU] shows that only the first enqueue process is being used, the bottleneck is due to something else.
Question
The Syslog often contains messages such as "Enqueue: total wait time during locking: 2500 seconds". How should I analyze this problem? Or is the entry not critical? (There are no records of terminations or timeouts.)
Answer
The message is output for information purposes only but may indicate parallel processing errors with ABAP programs. The specified wait time is the time that has elapsed since startup due to the use of the WAIT parameter when the enqueue function module was called.
The WAIT parameter enables a lock attempt to be repeated a number of times, for example, so that the update task does not have to be cancelled when a lock is set temporarily by other programs. The work process remains busy between the lock attempts.
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